SHIPPING POLICY – STRAYONA

STRAYONA orders are carefully prepared before they are shipped.

Order processing

Orders are generally processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays are processed starting from the next business day.

Delivery times

After shipment, the delivery time depends on the carrier and the destination. The delivery times indicated during the ordering process are estimates.

Shipping costs

Shipping costs are calculated and displayed at checkout, before payment.

Order tracking

When tracking is available, the necessary information is provided to the customer after their order has been shipped.

Delivery address

The customer must verify the accuracy of their address before confirming their order. STRAYONA cannot be held responsible for any delay or failure in delivery resulting from incorrect information provided by the customer.

Damaged package or delivery issues

In the event of an issue with your delivery, please contact us promptly, providing your order number.

Contact

For any questions regarding the shipment of your order:
contact@strayona.com