FAQ
STRAYONA
Frequently Asked Questions
Find answers to the most common questions regarding our products, their use, and your order.
What is STRAYONA?
STRAYONA is a brand specializing in professional products for preparing, securing, and maintaining lace wigs.
How do I choose the right glue for my needs?
White glue is suitable for classic, long-lasting applications, while transparent glue offers a more discreet finish. The choice depends on your skin type and the desired hold duration.
How do I prepare my skin before application?
Clean the area thoroughly, then apply the Lace Prep to remove impurities and excess oils. Let it dry completely before applying the glue.
How long can the hold last?
The duration varies depending on the product used, the application method, your skin type, perspiration, and daily maintenance.
Are the products suitable for sensitive skin?
Every skin type can react differently. We recommend performing a patch test on a small area at least 24 hours before use.
How do I remove the glue gently?
Apply the Glue Remover to the bonded areas, let it sit for a few moments, then gently remove the lace without pulling forcefully.
How do I track my order?
Once your order has shipped, you will receive an email containing your tracking number and a link to monitor the delivery.
Can I modify or cancel my order?
Please contact us as soon as possible after your purchase. An order that has already been prepared or shipped generally cannot be modified or canceled.